By using this website or our services, you agree to the terms and conditions listed below. If you do not accept these terms, please refrain from using the website or our services. If you are under the legal age of consent in your area, you are not allowed to access or use this website or our services. You confirm and agree that you must be of legal age to purchase any products or services offered on this website. By placing an order or making a payment, you confirm that you have read, understood, and agreed to these terms and conditions. These terms represent the complete agreement between you and Ink Wellium.
The term Website refers to all content found on the pages of Ink Wellium’s site. Customer, You, or Yours refers to you or anyone placing an order on your behalf through Ink Wellium. Company, We, or Our refers to Ink Wellium, a company registered under state laws. Product or Services includes all products and services provided by Ink Wellium based on your order. Order refers to a request made by the customer via phone or email to purchase products or services. Orders are confirmed with an initial payment made through methods such as check, credit card, cash, bank transfer, Western Union, or PayPal.
By placing an order and making a payment, you purchase the product for personal use only. The products are created by freelance writers who transfer all rights to the company. These products are non-refundable and come with no warranties, express or implied. It is your responsibility to read and understand these terms before placing an order.
It is essential to read and understand the refund policy for complete clarity regarding your rights and restrictions. Refunds are available under specific conditions as detailed below:
CHANGE OF MIND: Customers can receive a full refund if they cancel the project before work begins. If you cancel shortly after placing the order, you may request a refund within one hour. A 15% processing fee will apply to all other cases.
INCOMPLETE DELIVERY: Refunds may be requested if the delivered work does not meet the project requirements. We prioritize customer satisfaction by offering unlimited revisions to meet expectations. If we still fail to meet your requirements, a refund will be processed through mutual agreement, but only if the work significantly differs from the initial requirements.
LATE DELIVERY: If we fail to deliver the service on time and you have made at least three attempts to contact us, a refund will be issued. Documentary proof may be required to confirm that the delay was due to the company’s fault.
REFUND TIME FRAME: Refunds must be requested within 120 days of receiving the delivery. Requests made after this period will not be considered.
Refunds will not be provided for minor issues like typos, formatting errors, word count discrepancies, or missing references. Instead, partial refunds or discounts for future purchases may be offered. Refunds are not issued based solely on writing quality. The company is not liable for delays caused by the client.